CALMA Berlin Mitte

The location of the hotel was quite but close to the city center with public transport options availalble. Room was very spacious and confortable and tidy. Staff was very helpful and polite. We didn't try the breakfast but the coffee was great and provided for free after 1.00pm

Overall, the place was nice. We made a last-minute booking due to a canceled bus and the need for an overnight stay. The automatic check-in process was very convenient. The only drawback is that check-in outside of desk hours requires internet access. Fortunately, we had internet, so it wasn't an issue for us. The room was more than basic, designed well, and felt new and clean. A complimentary bottle of water was a small touch that made the differece. We decided to try the breakfast, and it was excellent. Additionally, the lobby and dining room were beautifully designed.

STAFF: I would like to highly commend AILEEN and ABDEL. They were exceptional. 5-stars to their customer service and hospitality. AILEEN was the one who welcomed me during my evening arrival at the hotel, she was very much responsive with all my queries and requests during my stay, she would respond to your messages in a heartbeat. ABDEL very much a responsive and professional caretaker of each customers coming the hotel's way. He assisted me right away when I had to extend my stay for another day and helped me with ways on how to commute going to the airport just to save few euros from my end, which was indeed a practical way. Kudos to this team! AMBIENCE: was well done! The place went beyond my expectation. The wall paint of this place were just calming to the eye. From the hotel's lobby with the nicely done interior, up to the rooms which perfectly suits me and my suitcase. LOCATION: PERFECT, just right to go through my plotted places to see around Berlin. Train stations, restaurants, marketplace, museums, gastropubs are just a walk away! ROOM: I had the solo room, and it was well maintained, if you are not used to the no aircon set up, you can request for additional fan (upon availability) though a fan has been provided prior. The no aircon post in this place is because of it being a monumental area. They do daily housekeeping into your rooms, if this is not up to your liking, you can hang the 'no housekeeping needed' tag on your door. Note: there are no electric tea kettle in the room. They do have free tea/coffee hours from 1pm - 9pm (you can stop by the hotel's restaurant area to grab yourself a cup!) BREAKFAST: the food was amazing, just the basic egg, sausage, breads, hot beverages, cereals, oats, fruits on the counter, but, the vibe in this place is homey. Price was reasonable.

Great Location, easy walking distance to all tourist spots and transport links. Rooms were small but perfect for our needs. All staff were extremely friendly and helpful. Breakfast was lovely and the free tea and coffee available all day was a great bonus as it allowed us to sit and regroup during the day between sightseeing.

location is great; breakfast was super and mini restaurant cute. Staff very helpful. we had XS room and is realllllly small (both of us are not big size but was really small). XS is definitely for 1 person.